Payment Methods

The payment process is described below.

• All prices are stated in euros (EUR) as the final price for the given service.
• The total amount is displayed before the booking is finally confirmed. No hidden mandatory fees are charged.
• Every card payment carries an administrative fee of 0,15 €, shown in the price breakdown together with the total before you are redirected to the payment gateway (e.g. class 17,00 € + fee 0,15 € = 17,15 €).
• No administrative fee is charged for bookings paid with a pass, and the payment gateway is not used.
• If you do not attend a booked class without cancelling in time, the payment (including the administrative fee) is not refunded.

Online card payments are processed through the secure ČSOB GP webpay payment gateway, a standard solution for accepting card payments online.

• After selecting a class and confirming a payable booking, you are redirected to the gateway's secure payment page.
• You enter your payment details directly on the payment gateway page, not in NOON STUDIO forms.
• Depending on the services enabled for the operator by ČSOB / GP webpay and on your device, payment cards, 3D Secure authentication and possibly digital wallets (e.g. Apple Pay, Google Pay or Click to Pay) may be available. You will see the available methods on the payment page itself.
• NOON STUDIO does not store the full card number or the CVV/CVC code.
• Card payments are processed by ČSOB GP webpay; refunds of card payments are made through the same gateway back to the card you paid with.

The payment page is technically provided within the payment service provider's ecosystem; NOON STUDIO acts as the merchant accepting the payment.

Payment by bank transfer is available only where it is explicitly offered during the booking process or individually agreed with NOON STUDIO. It is not the default online payment method — that remains card payment via ČSOB GP webpay.

• If you have been given a booking identifier, variable symbol or other reference, please include it in the payment reference.
• The booking is marked as paid and confirmed only once the payment has actually been received and verified in line with the booking process.
• If the payment is not received within the agreed period, any temporary hold on the place may expire and the place returns to availability.

1. You choose a class and time and fill in your contact details.
2. You review the booking summary, including the total price.
3. You proceed to the secure payment page and complete the payment (including 3D Secure authentication where applicable).
4. The gateway returns the payment result to our system; we verify the result on the server.
5. Only after a successful payment is verified is the booking marked as paid and confirmed — a confirmation screen is shown and a confirmation email is sent.

If the payment fails, is cancelled or is not completed, the booking is not confirmed. Any temporary hold on the place expires shortly afterwards and the place returns to availability.

• Refunds follow the Terms and Conditions — for cancellations made at least 24 hours before the class starts we refund the full amount paid.
• We refund to the same payment method where technically possible and permitted by card scheme rules; otherwise we agree another lawful method with you.
• We initiate the refund without undue delay after the entitlement is confirmed. The actual posting time depends on the bank, the card scheme and the payment service provider.

If an amount was debited from your account but you did not receive a booking confirmation, contact us at info@noonstudio.sk or by phone at +421 903 186 233.

• Include your name, the email used for the booking, the class date and time, the amount and the approximate time of payment.
• Never send us the full card number, the CVV/CVC code or the card expiry date — we do not need this data to resolve your request.

We will investigate and inform you about the outcome without undue delay.

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